Payment & Booking Terms
Please review our payment and cancellation terms before you confirm your trip. These policies cover hotels, golf, tours,
private transfers and ticket reservations. Prices are shown in Thai Baht (THB) and/or
US Dollars (USD). Questions? We’re here to help.
| Currency | Shown on Site |
|---|---|
| Prices | Thai Baht (THB) & US Dollars (USD) |
Accepted Payment Methods (Before Arrival)
| Method | Details |
|---|---|
| Bank Transfer | Payment to Thai bank account |
| Credit Card via PayPal | +4% service fee |
Tickets – Train, Flights & Boat
| Booking Type | Cancellation / Refund |
|---|---|
| Train / Flights / Boat | No refund at any time after booking |
Golf & Excursions – Payments
| Item | Policy |
|---|---|
| Deposit | Minimum 25% upon confirmation |
| Balance | 75% due 30 days before booking date |
Golf – Cancellation
| When | Refund |
|---|---|
| 96+ hours before tee time | 50% refund |
| Later cancellations | No refund |
| Note | Some courses require 14–30 days’ notice; otherwise no refund |
Cancellation Policy – Tours & Private Transfers
Day Tours follow the same rules as Private Transfers.
| Service Type | Cancellation Time | Fee / Refund |
|---|---|---|
| Private Transfers | 96+ hours before service | 50% fee (min. 1,000 THB) + any deposit |
| Private Transfers | Less than 96 hours | No refund |
| Private Transfers | No Show | No refund |
| Day Tours | 96+ hours before service | 50% fee (min. 1,000 THB) + any deposit |
| Day Tours | Less than 96 hours | No refund |
| Day Tours | No Show | No refund |
| Multi-day Tours | 21+ days before start | 50% refund |
| Multi-day Tours | Less than 21 days | No refund |
| All Services | No Show | No refund |
Hotels, Packages & General Bookings
| Booking Status | Policy |
|---|---|
| Unconfirmed bookings | No fees |
| Confirmed bookings | 25–40% deposit or full payment; balance due 6–8 weeks before arrival |
| Season | Cancellation Fee |
|---|---|
| Peak Season / Main Holidays | 60+ days: 1 night + deposit. Less than 60 days: full payment |
| High Season | 45+ days: 1 night + deposit. Less than 45 days: full payment |
| Low Season | 31+ days: 1 night + deposit. Less than 31 days: full payment |
| No Show | Full payment required |
Important Information
| Item | Policy |
|---|---|
| Fees & deposits | Credit card fees, service fees and deposits are non-refundable |
| Hotel prepayment | Many hotels require full payment up to 30 days in advance |
| Islands / ferries | Not responsible for missed ferry connections or delays |
| Last minute cancellations | Not accepted |
| Refund method | Bank transfer or PayPal |
Changes & Deposits
| Topic | Policy |
|---|---|
| Change of booking | Possible where available; service fee 1,500 THB |
| Reducing nights / date changes | Treated as cancellation; fees apply |
| Large bookings / packages | Higher deposit may apply; deposits non?refundable |
Why book with Hua Hin Travel?
- 20+ years of Thailand travel experience – trusted local expertise
- Clear, fair terms – transparent policies, no surprises
- Personal support – quick help via phone, WhatsApp or email
- Safe, private services – fully insured drivers and vetted partners
